Refund policy
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color: #464feb;
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border: 1px solid #e6e6e6;
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Returns
- You have 30 days from the date of delivery to return an item.
- To be eligible for a return:
- The item must be unused, in its original packaging, and in the same condition you received it.
- Proof of purchase (receipt or order confirmation) is required.
- Certain items are non-returnable, including:
- Personal Hygiene Products
- Swimwear
- Clearance or final sale items
Refunds
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within 7-10 business days.
- Shipping costs are non-refundable.
Exchanges
- We only replace items if they are defective or damaged. If you need an exchange, please contact us at info@copper-slate.com
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- We recommend using a trackable shipping service or purchasing shipping insurance.
Contact Us
If you have any questions about our return and refund policy, please reach out to us at: Email: info@copper-slate.com
